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Barangay Quests

Delete your account

You can ask for your Barangay Quests account and the personal data linked to it to be deleted at any time. Requests are handled by the Barangay Quests privacy contact.

Option 1: in the app (recommended)

  1. Open the Barangay Quests app and sign in to the account you want to delete.
  2. Go to Profile → Privacy & data.
  3. Under What would you like to do?, choose Delete my account and data.
  4. Tap Send request. You can follow its status under My privacy requests.

A request sent from the app is already linked to your account, so we do not need to ask you to prove it is yours.

Option 2: by email

No longer have the app or cannot sign in? Email the privacy officer from the email address of your account:

Email alexpolo01@gmail.com

Include the email address of your account. To protect your account, we may ask you to confirm the request before deleting anything.

What is deleted

  • Your sign-in details (email address and password) and your profile (display name, barangay, language and notification settings).
  • Your quest activity: quests joined, answers, scores, XP and badges.
  • Photos you uploaded and the reports you submitted.
  • Your notifications and the push notification tokens of your devices.

What may be kept

  • Records that must be kept by law, for example the audit log of actions taken by staff (kept up to 5 years) and the record of your deletion request.
  • Totals and statistics that do not identify you (for example, the number of verified activities in a barangay).

The privacy officer confirms when the deletion is done. Deleting your account cannot be undone: XP, badges and report history cannot be restored.

Pagbura ng account (Filipino)

Sa app: Profile → Privacy at datos → Burahin ang aking account at datos → Ipadala ang kahilingan. Kung hindi ka makapag-sign in, mag-email sa alexpolo01@gmail.com gamit ang email ng iyong account.